Gift Cards

Eating plant-based is better for the world. So when you give someone a Veggie Grill gift card, the whole planet smiles. It’s the perfect act of generosity for birthdays, holidays, graduations, or just because.

Gift Cards FAQ

General
$5 Promo Card
E-Certificates
App Purchase
Shipping
Payments

Can I redeem my gift card for cash?

Veggie Grill gift cards with balances under $10 are redeemable for cash.

How long does to take to receive my give card order in the mail?

You will receive a shipping confirmation once your order has shipped IF you selected 2-day or overnight shipping. We use the United States Postal Service (USPS) to ship ground. For any ground orders, tracking information will not be provided. The USPS typically takes 5 – 10 business days to deliver your package. Some orders may take up to 14 days to be delivered during the holiday season. If your recipient hasn’t received their gift card within 14 days, email us at giftcards@veggiegrill.com and we’ll gladly assist.

Can I purchase a Veggie Grill gift card in a restaurant?

Yes, gift cards are available for purchase at all Veggie Grill restaurants.

Can I purchase a Veggie Grill gift card online?

Yes, e-gift cards are available for purchase at veggiegrill.com/gift-cards. For physical gift card purchases, please visit our nearest Veggie Grill.

Can I use my gift card as a payment method for online orders?

Gift cards can be used as payment for online orders but cannot be used as payment for 3rd party delivery orders

Is there an expiration date to my gift card?

No, there is no expiration date on Veggie Grill gift cards.

What happens if I lose my gift card or it is stolen?

If lost, stolen or destroyed, gift cards will only be replaced for remaining value with original proof of purchase and gift card identification number.

Can I reload my gift card?

Yes, you can reload your gift card at any time by visiting veggiegrill.com/gift-cards.

How long does the get a $5 promo card with every $25 gift card purchase run?

If you purchased a gift card prior to 13/31/23, you’ll receive a $5 promo card for every $25 gift card. These promo cards expire 3/31/24.

Where is the $5 promo card mailed?

The $5 promo card will be mailed to the billing address of whoever purchased the gift card.

How do I use my $5 promo card?

$5 promo card is valid in-store for a single transaction at any Veggie Grill location from 11/1/23 through 3/31/24. Not valid with any other discounts or offers. Promo card has no stored value and is not redeemable for cash. Promo card is not valid for Veggie Grill app purchases, web purchases, or third party delivery. Promo card cannot be used to purchase catering or gift cards.

Is an E-Certificate the same as a gift card?

Yes, an e-Certificate can be used exactly like a gift card. The only difference is that the E-Certificate is delivered to you by email.

Can I earn VG Rewards App credit for gift cards purchased online or at a restaurant?

No, VG Rewards App credit cannot be earned on gift card purchases.

Can I purchase an e-gift card in the VG Rewards App?

Yes, digital gift cards can be purchased in the VG Rewards App.

To purchase a digital gift card, you must visit the home page of the app, scroll down to the “promo cards” image and click. Once you select “buy a gift card” click on the 3 buttons on the top right and select “Send e-gift.”

Can I use VG Rewards credit or rewards to purchase my gift card?

No, VG rewards app credit, points, rewards and/or offers cannot be used as a payment method to purchase gift cards.

Can I use my gift cards as a payment method in the app?

No, gift cards cannot be used as a payment method for app orders. Gift cards may be uploaded to the VG Rewards account and be used as a payment method for orders placed at a Veggie Grill restaurant.

Can I earn app credit on orders purchased with a digital or physical gift card?

Yes, you will be able to earn on orders placed using a digital or physical gift card.

Will I earn app credit for purchasing digital gift cards in the VG Rewards app?

No, app credit cannot be earned on digital gift card purchases made in the app.

What carrier do you use to ship?

We ship our gift card orders via USPS ground.

How long will it take for my order to ship?

USPS ships and fulfills orders will be delivered within 5 – 10 business days once the package is shipped. Orders may take up to 14 business days to ship during the holiday season.

*Orders must be received by midnight PST on 12/12/23 in order to arrive by 12/25/23.*

When will I be charged for my order?

You will be charged for your gift card order on the day it is placed.

What types of payment are accepted?

We accept Mastercard, Visa, American Express and Discover.

Can I use a gift card to purchase a gift card?

No, Veggie Grill gift cards cannot be used as a payment method to purchase gift cards.

Better Eating Inc. will honor gift cards sold by Veggie Grill Inc.