Gift Cards

Eating plant-based is better for the world. So when you give someone a Veggie Grill gift card, the whole planet smiles. It’s the perfect act of generosity for birthdays, holidays, graduations, or just because.

Gift Cards FAQ

General
E-Certificates
App Purchase
Shipping
Payments

Can I redeem my gift card for cash?

Veggie Grill gift cards with balances under $10 are redeemable for cash.

How long does to take to receive my give card order in the mail?

Once you placed your order, you will receive your gift card within 7-10 days of your order.

Can I purchase a Veggie Grill gift card in a restaurant?

Yes, gift cards are available for purchase at all Veggie Grill restaurants.

Can I purchase a Veggie Grill gift card online?

Yes, gift cards are available for purchase at veggiegrill.com/gift-cards.

Can I use my gift card as a payment method for online orders?

Gift cards can be used as payment for online orders but cannot be used as payment for 3rd party delivery orders

Can gift cards be used for food and beverage items?

Yes, gift cards are redeemable for food and beverage items at all locations.

Is there an expiration date to my gift card?

No, there is no expiration date on Veggie Grill gift cards.

What happens if I lose my gift card or it is stolen?

If lost, stolen or destroyed, gift cards will only be replaced for remaining value with original proof of purchase and gift card identification number.

Can I reload my gift card?

Yes, you can reload your gift card at any time by visiting veggiegrill.com/gift-cards.

Is an E-Certificate the same as a gift card?

Yes, an e-Certificate can be used exactly like a gift card. The only difference is that the E-Certificate is delivered to you by email.

Can I earn VG Rewards App credit for gift cards purchased online or at a restaurant?

No, VG Rewards App credit cannot be earned on gift card purchases.

Can I purchase a digital gift card in the VG Rewards App?

Yes, digital gift cards can be purchased in the VG Rewards App.

To purchase a digital gift card, you must visit the Gift Card section in the VG Rewards App. If you have not purchased a gift card in the app, you will need to create a passcode to proceed. Tap “Add Card” in the top right corner and select “Buy New”. Enter your credit card crendtials to purchase. Having trouble placing your order in the app? Click here to view our VG Rewards digital gift card FAQ document.

Can I use VG Rewards credit or rewards to purchase my gift card?

No, VG rewards app credit, points, rewards and/or offers cannot be used as a payment method to purchase gift cards.

Can I use my gift cards as a payment method in the app?

No, gift cards cannot be used as a payment method for app orders. Gift cards may be uploaded to the VG Rewards account and be used as a payment method for orders placed at a Veggie Grill restaurant.

Can I earn app credit on orders purchased with a digital or physical gift card?

Yes, you will be able to earn on orders placed using a digital or physical gift card.

Can I gift digital gift cards purchased in the VG Rewards App?

Yes, digital gift cards can be transferred or shared with other members of the VG Rewards App. To transfer or share a gift card, tap ‘Manage’ in the gift card section of the VG Rewards App.

Will I earn app credit for purchasing digital gift cards in the VG Rewards app?

No, app credit cannot be earned on digital gift card purchases made in the app.

What carrier do you use to ship?

We ship our gift card orders via USPS ground unless otherwise selected.

How long will it take for my order to ship?

USPS ships and fulfills orders will be delivered within 5 – 10 business days once the package is shipped. Orders may take up to 14 business days to ship during the holiday season.

When will I be charged for my order?

You will be charged for your gift card order on the day it is placed.

What types of payment are accepted?

We accept Mastercard, Visa, American Express and Discover.

Can I use a gift card to purchase a gift card?

No, Veggie Grill gift cards cannot be used as a payment method to purchase gift cards.

THE VEGGIE GRILL FAMILY

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