General
Can I redeem my gift card for cash?
Next Level gift cards with balances under $10 are redeemable for cash.
Can I purchase a Veggie Grill by Next Level gift card in a restaurant?
Yes, Next Level gift cards are available for purchase at all Veggie Grill by Next Level and Next Level Burger restaurants
Can I purchase a Veggie Grill by Next Level gift card online?
Yes, e-gift cards are available for purchase at https://wwws-usa2.givex.com/cws4.0/nextlevel/ . For physical gift card purchases, please visit your nearest Veggie Grill by Next Level or Next Level Burger location.
Can I use my gift card as a payment method for online orders?
Gift cards can be used as payment for online orders but cannot be used as payment for 3rd party delivery orders.
Is there an expiration date for my gift card?
No, there is no expiration date on Next Level gift cards.
What happens if I lose my gift card or it is stolen?
If lost, stolen or destroyed, gift cards will only be replaced for remaining value with original proof of purchase and gift card identification number.
Can I reload my gift card?
Yes, you can reload your gift card at any time by visiting https://wwws-usa2.givex.com/cws4.0/nextlevel/
I have an older gift card that only has the Veggie Grill logo on it, can I use it at Next Level Burger locations?
No, unfortunately our older gift cards can only be redeemed at Veggie Grill by Next Level locations. All new Next Level gift cards issued as of 11/12/24 will be valid at both restaurants!