Change is hard, we get it. But change can be really, really good!
Thanks for sharing with us what you love about the Veggie Grill rewards program and what you want to see change. We listened, and we’re excited to supercharge Veggie Grill by Next Level Rewards starting February 1!
Here’s the deal:
Veggie Grill Rewards members will continue earning points the same as before – these points are now called “Next Level Coins.” We’ve changed up the rewards in your marketplace to give you more freedom to choose how you like to redeem AND we’ve leveled up your Tier benefits. Get fun new tier rewards like Happy Hour Shareable, Side or Dessert Passes, recurring bonus coin drops and more!!
We can’t wait to hear what you think. Check out the FAQ below for more details!
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VG Rewards FAQ
What will happen to my existing points?
They’re not going anywhere!
What will happen to my existing rewards?
If you have any unused rewards not related to your Tier status, you’ll keep those until their original expiration date. Tier-based rewards will be replaced with new (and dare we say, better) Tier rewards on February 1. Plan to use your old Tier rewards before then if you’d like to!
Will I keep my current Tier Status?
Yes! We’re improving the rewards offered in each tier, and making it easier to achieve Tier 2, while you’ll have to visit us a bit more to achieve Tier 3. All current Tier members will maintain their status, with our new Tier rewards. We can’t wait to hear what you think of the new VIP benefits, and next month we’re going to give Tier 2 and Tier 3 members early access to our very first VG by Next Level limited-time offer… oh yeah, and we’ll be giving it to you for FREE!
Why are you doing this?
Two reasons! 1) We get a ton of feedback about the rewards programs and we believe it’s important to listen whenever possible! 2) The better we align our rewards programs, the more we can focus on bringing you better, cooler rewards, promos and perks.
Who should I contact if I have questions?
Please reach out to us at firstname.lastname@example.org!
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